Pharmacist Assistant QPB - Clicks N1 City

Clicks Group; Goodwood; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading pharmacy company based in Goodwood is seeking a dedicated Pharmacist Assistant. The role involves providing pharmaceutical care, managing patient profiles, and ensuring customer satisfaction through accurate script handling. Candidates should possess a Further Education and Training Certificate in Pharmacist Assistance and have at least one year of experience in a similar role. We are looking for a bilingual individual who excels in customer service and is detail-oriented. Join us to make a difference in healthcare.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Bilingual, with English being one of the requirements.

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.

Skills

Computer literacy (MS Office)

Customer service oriented

Team Player

Integrity

Accuracy and attention to detail

Bilingual (English required)

Effective time management skills

Adaptability

Positive attitude

Ability to work under pressure

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Listing reference

click_023093

Listing status

Online

Apply by

28 December 2025

Industry

Pharmaceutical Sector

Job category

FMCG, Retail, Wholesale and Supply Chain

Location

Goodwood

Contract

Permanent

Remuneration

Market Related

EE position

Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements)
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure

Competencies

• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.