Pharmacist

Shoppers Drug Mart, Inc.; Penticton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail pharmacy chain in Penticton is seeking a Pharmacy Manager to oversee operations and provide exceptional customer service. You will manage pharmacy workflows, ensure compliance with regulations, and support team development. The ideal candidate will have a pharmacy degree, strong problem-solving skills, and the ability to foster customer relationships. This full-time role offers a competitive pay rate of $57.00 - $65.00 per hour.

Benefits

Competitive pay

Flexible schedules

Purchase discount program

Qualifications

• Proven ability to drive and build the business.
• Commitment to providing exceptional customer service.
• Experience in pharmacy practice to full scope.

Responsibilities

• Manage pharmacy operations and provide consultation.
• Ensure privacy and confidentiality are maintained.
• Communicate with health care professionals for customer care.

Skills

Independent thinking and decision making

Customer relations skills

Problem-solving skills

Strong computing skills

Education

Pharmacy degree or equivalent

Tools

Pharmacy systems

Job description

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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY :

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES :

• Pharmacy and Customer Service
• Acknowledge all customers approaching the Pharmacy
• Practice within federal / provincial, regulatory / legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter / behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management :

Control access to the dispensary with respect to inventory and patient confidentiality

Review and maintain Workflow Queues on a daily basis

Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures

Review of stock to identify expired inventory

Oversight of current stock levels and medication orders from wholesaler

Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

Operations :

Ensure entry / pickup workstations, counselling / waiting areas, and work islands reflect an appropriate image of the Pharmacy

Involvement with financial reports as appropriate

Read and action store communications on in-store web

File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications :

Independent thinking and decision making - makes decisions when dealing with issues or problems

Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues

Proven ability to drive and build the business, lead by example and support enterprise programs

Commitment to providing exceptional customer service

Superior customer relations skills and a strong sense of professionalism

Strong problem-solving skills including experience formulating and executing action plans

Strong personal computing skills and knowledge of Pharmacy systems a definite asset

Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment

Complete mandatory training and voluntary continuing education workshops, as needed

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

57.00 - $65.00 / 57,00$ - 65,00$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.

FS #PHARM #BC

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Retail

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