Pet Retail Sales Associate — Part-Time

PetSmart; Chatham; On-site; Part time

Job summary

A leading pet retail company in Chatham, Ontario is seeking a part-time Retail Sales Associate to engage with pet parents and provide positive experiences. Responsibilities include direct care for store-owned pets, maintaining cleanliness, and assisting customers both in-person and online. Strong communication skills and flexible availability are essential for this role, which offers a chance to make a meaningful impact on pets and their families. Join our dedicated team and share a passion for pets.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule; able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified.
• Assists and works in various areas throughout the store as required.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

A leading pet retail company in Chatham, Ontario is seeking a part-time Retail Sales Associate to engage with pet parents and provide positive experiences. Responsibilities include direct care for store-owned pets, maintaining cleanliness, and assisting customers both in-person and online. Strong communication skills and flexible availability are essential for this role, which offers a chance to make a meaningful impact on pets and their families. Join our dedicated team and share a passion for pets.