Requisition Details
Employment Status: Regular, Part Time (0.5 FTE)
Program: Chatham Home Support Program
Number of hours Bi-Weekly: 37.5
Work Schedule: Days, Evenings, Weekends
Union/Bargaining Unit: SEIU
On-Call: No
Location(s): Chatham, ON
Existing Vacancy: Yes - we are currently hiring candidates for an existing vacancy in this position.
Job Summary
The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW/HSW collaborates with members of the health care team to meet the needs of clients to attain an optimal level of independence and wellbeing. This position is eligible for the $3.18 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.
Key Responsibilities
- Observes and evaluates the client’s or family’s home, personal situation and client and family care plan to determine if any changes are required and whether needs have been met; advises supervisor accordingly.
- Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written care plan is completed with information from the funder, the Manager, and the client or family.
- Implements changes to the care plan under the guidance of the Manager for safety, liability, and financial reasons.
- Reports changes in the client’s or family’s needs or home situation necessitating a change in the care plan to the immediate supervisor or Personal Support Program Manager.
- Performs personal support tasks reflecting the needs of the client and family, including light cleaning, meal preparation, clothing care, shopping, and maintaining household safety.
- Provides personal care as directed, including assistance with walking, stairs, bed transfers, eating, dressing, and personal hygiene.
- Provides simple bedside care under the direction of a nurse when required.
- Provides respite care to clients as required.
- Supports clients’ families by providing child care as needed to allow for family relief.
- Organizes daily activities, setting priorities for personal support and other activities under the direction of the supervisor.
- Completes daily call checks and other required forms to maintain service operation.
- Assesses the client’s communication pattern and ability to relate.
- Communicates with appropriate health team members regarding management of homemaking, physical, and emotional needs; informs supervisor of changes or concerns.
- Follows Occupational Health and Safety regulations and VON policies; aligns with risk management practices to promote client safety.
- Other duties as assigned.
Common Responsibilities
- Promotes the goals and values of VON as an integrated community care provider.
- Promotes a safe, healthy workplace in accordance with the Occupational Health and Safety Act and Regulations and VON Safety Management System.
- Abides by all VON policies and confidentiality requirements.
- Collaborates with other staff in a team approach to service delivery.
External and Internal Relationships
- Engages frequently with the immediate supervisor or Personal Support Program Manager on changes to client plans and relevant information.
Education, Designations and Experience
- High school diploma (Secondary school education preferred).
- Certification in Home Support Worker (Level I, II, III), Personal Support Worker program, or Health Care Aide; or CCA certification as applicable.
- Current Standard First Aid or CPR Level C certificate, if applicable to the work performed.
- Some household management experience and experience with elderly or ill individuals or children.
Skill Requirements
- Strong verbal and written communication skills; ability to communicate with clients and families with respect, empathy, and understanding.
- Good assessment skills; awareness of community resources.
- Ability to work effectively in a multidisciplinary team or independently as required.
- Ability to take direction, adapt to different environments, and maintain confidentiality.
Other Requirements
- Must have access to a personal vehicle and possess a valid driver’s license and proof of vehicle insurance.
- Current satisfactory Criminal Records Check; Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
- Available to work flexible hours; PPE will be required.
Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of seniority between candidates.