Parts Advisor

McLaren Vancouver; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Professional Development

Vehicle Purchase Discounts

Employee Assistance & Wellness

Job summary

Pfaff Automotive invites applications for a Parts Advisor at McLaren Vancouver in Vancouver, BC. You will support parts receiving, assist customers with parts selections, and ensure inventory accuracy while delivering exceptional service on site.

Requirements include 3+ years as a Parts Advisor, CDK experience, a valid license, and strong numerical and customer-service skills. Join a team that values growth, offers benefits, and supports career development.

Qualifications

• 3+ years of working experience as a Parts Advisor.
• CDK experience required.
• Valid driver's license and clean driving record.
• Aptitude for numbers.
• Interpersonal, communication and customer service skills.

Responsibilities

• Assist with receiving goods, check and count items unloaded from suppliers and report discrepancies.
• Assist customers in selecting required parts to ensure optimum service.
• Inform customers of companion part requirements and specials.
• Answer calls, provide price quotes and other information.
• Use company vehicle to drop off or pick up parts from suppliers/customers.
• Pick parts using ticket and deliver to technician's work bench.
• Return unneeded parts from workshop to stock.
• Perform other duties as assigned by the Fixed Operations Manager.

Skills

Interpersonal communication

Customer service

Detail oriented

Multi-tasking

Aptitude for numbers

Tools

CDK experience

Job description

Parts Advisor-McLaren Vancouver, Vancouver, BC V6J 1H7McLaren VancouverDrive Your Career Forward with Pfaff AutomotiveAt Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact—both in their store and across the company.We are looking for a Parts Advisor to join our team at McLaren Vancouver. You will report to the Fixed Operations Manager onsite at our location in Vancouver, British Columbia. You will be responsible for the picking of parts and their delivery to internal customers and helping to maintain a clean and well stocked inventory.What You'll Do:Assist with receiving goods, check and count items unloaded from the suppliers and report any discrepancies to management.Assist all customers in selecting required parts ensuring optimum customer service.Inform customers of companion part requirements and specials and ensure that the customer is exposed to the full product line.Answer phone calls, providing price quotes and other information.Use company vehicle to drop off or pick up parts from suppliers/customers.Pick parts using picking ticket and deliver to technician's work bench.Return all parts from workshop that are not needed or required by technicians.Perform other duties as assigned by the Fixed Operations ManagerWhat You'll Bring:3+ years of working experience as a Parts Advisor.CDK experience requiredValid driver's license and clean driver's abstractAptitude for numbers.Interpersonal, communication and customer service skills.Detail oriented, organized and multi-tasking skills.Total RewardsPfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTODisability CoverageLife InsuranceRRSP PlansEmployee Stock Purchase PlanProfessional Development & Growth OpportunitiesVehicle Purchase DiscountsEmployee Assistance & Wellness ProgramsReady to Join the Ride?If you're a go-getter who's ready to wow people with your amazing customer service and grow your career with a company that invests in its people—Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with McLaren Vancouver!About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail] do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process