Key Holder & Beauty Retail Coach

The Estée Lauder Companies; Vaughan; On-site; CAD 38,000 - 54,000; Full time

Job summary

The Estée Lauder Companies in Vaughan, Canada seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering outstanding customer service.

You will coach and mentor the sales team, demonstrate best practice in personalized service, handle cash reconciliations at start and end of day, and participate in opening and closing the store on a rota basis. This is a first supervisory step within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve targets is desirable.
• Able to work retail hours including days, nights, weekends and events.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operation.
• Lead by example to deliver inspirational, personalized customer service.
• Carry out start and end of day cash reconciliation and POS duties.
• Open and close the store on a rotating basis.

Skills

Retail experience

Cosmetics

Customer service

Coaching/mentoring

Leadership

Tools

POS software

Job description

The Estée Lauder Companies in Vaughan, Canada seeks a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering outstanding customer service.

You will coach and mentor the sales team, demonstrate best practice in personalized service, handle cash reconciliations at start and end of day, and participate in opening and closing the store on a rota basis. This is a first supervisory step within a prestige beauty leader.