Part-Time Customer Experience Associate — Banking & Tech Help

Scotiabank; Clarenville; On-site; CAD 24,000 - 32,000; Part time

Job summary

Scotiabank in Clarenville, NFLD is seeking a Customer Experience Associate working 18.75 hours per week. You will be the face of the branch, delivering friendly service and helping customers achieve their financial goals.

You will greet customers, process everyday transactions, promote digital banking, and support branch targets while maintaining an approachable, professional attitude.

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills and the ability to promote digital banking options to customers.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment and contribute to a team-oriented setting.
• Promote digital and self-service banking options to customers.

Skills

Customer service

Communication

Digital banking

Sales awareness

Tools

Mobile banking app

Job description

Scotiabank in Clarenville, NFLD is seeking a Customer Experience Associate working 18.75 hours per week. You will be the face of the branch, delivering friendly service and helping customers achieve their financial goals.

You will greet customers, process everyday transactions, promote digital banking, and support branch targets while maintaining an approachable, professional attitude.