Banking Customer Experience Associate (Part-Time)

Scotiabank; Belleville; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive benefits

Internal training

Career development

Job summary

Scotiabank Quinte Mall in Belleville is seeking a Customer Experience Associate (22.5 hours/week) to be the face of our branch and deliver outstanding service. You will engage with customers, handle daily transactions, promote digital and self-service banking, and help clients achieve their financial goals while growing sales through simple opportunities.

Applicants should be customer-focused, flexible, and tech-savvy.

Qualifications

• Proven customer service skills through work or community involvement
• Comfortable in simple sales situations
• Strong technical skills and ability to promote digital and self-service banking options to customers

Responsibilities

• Build strong customer relationships and deliver excellent service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based environment and contribute to a team-oriented workplace
• Be willing to learn and succeed

Skills

Customer service

Sales

Digital banking

Communication

Tools

CRM software

Mobile banking apps

Job description

Scotiabank Quinte Mall in Belleville is seeking a Customer Experience Associate (22.5 hours/week) to be the face of our branch and deliver outstanding service. You will engage with customers, handle daily transactions, promote digital and self-service banking, and help clients achieve their financial goals while growing sales through simple opportunities.

Applicants should be customer-focused, flexible, and tech-savvy.