Part-Time Customer Experience Specialist – Banking & Tech Help

Scotiabank; Cranbrook; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

Benefits package

Internal training

Job summary

Scotiabank is seeking a Customer Experience Associate for Cranbrook, BC (15 hours/week). You are the face of our branches, delivering outstanding service and helping customers achieve their financial goals.

You will build relationships, process transactions, identify simple sales opportunities, and introduce customers to digital banking apps. We value approachable, customer-focused team members and provide internal training, competitive pay, and a supportive work environment.

Qualifications

• Proven customer service skills through work or community involvement.
• Able to assist in a professional, friendly, efficient manner.
• Willing to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills and ability to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day transactions.
• Identify and fulfill simple sales opportunities.
• Promote mobile and online banking applications to customers.

Skills

Customer service

Sales opportunities

Digital banking

Communication

Job description

Scotiabank is seeking a Customer Experience Associate for Cranbrook, BC (15 hours/week). You are the face of our branches, delivering outstanding service and helping customers achieve their financial goals.

You will build relationships, process transactions, identify simple sales opportunities, and introduce customers to digital banking apps. We value approachable, customer-focused team members and provide internal training, competitive pay, and a supportive work environment.