Banking Customer Experience Specialist (Part-Time)

Scotiabank; Canmore; On-site; CAD 21,000 - 33,000; Part time

Benefits offered by this job

Internal training & development

Competitive compensation & benefits

Job summary

Scotiabank is seeking a Customer Experience Associate in Canmore, AB, working 22.5 hours per week. You’ll be the face of the bank, delivering exceptional service, handling day-to-day transactions and identifying simple sales opportunities.

You’ll help clients navigate digital banking tools and support their financial goals. Ideal candidates bring strong customer service skills, a collaborative attitude, and flexibility to work a part-time schedule, with a willingness to promote digital

Qualifications

• Proven customer service skills through work or community involvement
• Able to assist in a professional, friendly and efficient manner
• Flexible schedule availability
• Comfortable in simple sales situations
• Strong technical skills and ability to promote digital and self-service banking options to customers

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment and contribute to a team-oriented work environment
• Promote digital and self-service banking options to customers and guide them through transactions

Job description

Scotiabank is seeking a Customer Experience Associate in Canmore, AB, working 22.5 hours per week. You’ll be the face of the bank, delivering exceptional service, handling day-to-day transactions and identifying simple sales opportunities.

You’ll help clients navigate digital banking tools and support their financial goals. Ideal candidates bring strong customer service skills, a collaborative attitude, and flexibility to work a part-time schedule, with a willingness to promote digital