Customer Experience Pro – Banking & Digital Tools (Part-Time)

Scotiabank; Angus; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Internal training

Career development

Competitive compensation and benefits

Job summary

Scotiabank in Angus, ON is seeking a Customer Experience Associate to work 18.75 hours per week. You will be the face of our branch, delivering friendly, client-focused service, processing day-to-day transactions and identifying simple sales opportunities to support customers' financial goals.

Join a purpose-driven team and benefit from internal training, career development, and a competitive compensation and benefits package in a collaborative, inclusive environment.

Qualifications

• Experience in customer service or community involvement is a plus.
• Ability to assist customers in a friendly, efficient manner.
• Willingness to work a flexible schedule and handle simple sales conversations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs and explain concepts clearly.
• Process day-to-day transactions and support branch targets.
• Promote digital and self-service banking options to customers.

Skills

Customer service

Sales

Digital banking

Technology literacy

Communication skills

Tools

Mobile banking apps

Self-service banking

Job description

Scotiabank in Angus, ON is seeking a Customer Experience Associate to work 18.75 hours per week. You will be the face of our branch, delivering friendly, client-focused service, processing day-to-day transactions and identifying simple sales opportunities to support customers' financial goals.

Join a purpose-driven team and benefit from internal training, career development, and a competitive compensation and benefits package in a collaborative, inclusive environment.