Customer Experience Associate — Flexible Hours & Tech-Savvy Banking

Scotiabank; Chestermere; On-site; CAD 12,000 - 16,000; Part time

Job summary

Scotiabank in Chestermere, AB is seeking a Customer Experience Associate for the branch. The role focuses on delivering outstanding service, handling day-to-day transactions, and helping customers achieve their financial goals.

You will build relationships, uncover needs, introduce mobile banking tools, and support simple sales opportunities while thriving in a target-driven, team-oriented environment.

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a friendly and efficient manner.
• Able to work a flexible schedule.
• Comfortable promoting digital and self-service banking options.

Responsibilities

• Provide branch-based service and transact day-to-day operations.
• Build strong customer relationships and identify sales opportunities.
• Explain digital banking concepts simply to customers.
• Collaborate with team to meet branch targets.

Skills

Customer service

Technical literacy

Flexibility

Communication

Job description

Scotiabank in Chestermere, AB is seeking a Customer Experience Associate for the branch. The role focuses on delivering outstanding service, handling day-to-day transactions, and helping customers achieve their financial goals.

You will build relationships, uncover needs, introduce mobile banking tools, and support simple sales opportunities while thriving in a target-driven, team-oriented environment.