Optical Patient Services Associate – Part-Time

FYidoctors; Red Deer; In loco; CAD 21.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Optical coverage

Career growth

Training opportunities

Descrizione del lavoro

solis optics, a division of FYihealth group, is seeking a Part-time Patient Services Specialist in Red Deer to deliver outstanding customer service and support in a fast-paced retail optical setting.

You will greet customers, coordinate appointments, handle billing, and contribute to a welcoming store atmosphere. This role offers growth opportunities and a collaborative team environment.

Competenze

• Previous retail experience is preferred.
• Ability to multi-task and thrive in a fast-paced environment.
• Proficiency with technology and MS Office Suite.
• Strong communication and interpersonal skills and a passion for delivering great customer experiences.
• Collaborative and adaptable team player who can handle changing priorities.

Mansioni

• Greet and welcome customers; manage check-in and check-out.
• Interact with customers in person, by phone, and via email.
• Coordinate appointments and prepare prescription printouts.
• Handle billing and payments for patients, insurers, and third parties.
• Provide exceptional customer service to ensure a positive experience.
• Assist store operations and perform additional duties as needed.

Conoscenze

Multitasking

Communication

Teamwork

Customer service

Strumenti

MS Office Suite

Descrizione del lavoro

solis optics, a division of FYihealth group, is seeking a Part-time Patient Services Specialist in Red Deer to deliver outstanding customer service and support in a fast-paced retail optical setting.

You will greet customers, coordinate appointments, handle billing, and contribute to a welcoming store atmosphere. This role offers growth opportunities and a collaborative team environment.