Operations manager, restaurant

Petro-Canada; Collingwood; On-site; CAD 42,000 - 62,000; Full time

Job summary

Petro-Canada operates a busy on-site restaurant in Collingwood, Ontario, and seeks a capable operations professional to manage daily food-service activities. You will supervise staff, plan and organize operations, recruit, balance cash, monitor budgets, and ensure health and safety standards while delivering quality customer service in a fast-paced environment.

A minimum 1 year of experience is preferred. This role is on-site in a restaurant setting, requiring strong teamwork and multitasking

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• On-site work with no remote option.
• Experience managing daily restaurant operations and staff.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Recruit staff.
• Determine type of services to be offered and implement procedures.
• Balance cash and complete balance sheets and reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and supplies.
• Participate in marketing plans and implementation.
• Address customer complaints or concerns.
• Provide customer service.
• Prepare budgets and monitor revenues and expenses.

Skills

Excellent oral communication

Excellent written communication

Team player

Organized

Attention to detail

Ability to multitask

Education

College/CEGEP certificate or diploma (3 months to <1 year)

Tools

MS Excel

MS Office

POS system

Spreadsheet

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Prepare budgets and monitor revenues and expenses

Supervision

• More than 20 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• Point of sale system
• Spreadsheet

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities