Operations manager, restaurant

Petro-Canada; Chatham; On-site; CAD 42,000 - 62,000; Full time

Job summary

Petro-Canada is seeking a Restaurant Manager to coordinate daily restaurant operations, recruit and train staff, and implement service procedures. The role requires evaluating performance, balancing cash, and maintaining inventory while ensuring health and safety standards.

On-site position in Ontario with 1–2 years of related experience and a college diploma. Strong communication, customer focus, and organizational skills are essential for success in a fast-paced environment.

Qualifications

• Education: College level certificate/diploma in a related field.
• Strong Excel/Office skills for operations tracking.
• Experience with POS systems and inventory tools.

Responsibilities

• Evaluate daily operations and organize daily activities.
• Recruit staff and plan services; implement procedures.
• Balance cash and prepare cash reports.
• Conduct performance reviews and cost products/services.
• Organize inventory and ensure health and safety compliance.
• Negotiate supplier arrangements and support marketing plans.
• Address customer complaints and provide service.
• Prepare budgets and monitor revenues/expenses.

Skills

Excellent oral communication

Excellent written communication

Client focus

Dependability

Team player

Attention to detail

Efficient interpersonal skills

Flexibility

Organized

Ability to multitask

Accurate

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

MS Excel

MS Office

Point of sale system

Spreadsheet

Job description

Overview

Languages

English

Education

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Restaurant

Responsibilities

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Prepare budgets and monitor revenues and expenses

Supervision

• More than 20 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• Point of sale system
• Spreadsheet

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities