assistant manager, restaurant

Second Cup; Ottawa; On-site; CAD 42,000 - 60,000; Full time

Job summary

Second Cup in Ottawa is seeking a hands-on Operations Supervisor to help plan and organize daily store activities on site.

You will set staff schedules, supervise and train a 5-10 person team, balance cash, manage inventory, and ensure health and safety standards while delivering excellent customer service.

The role requires a Bachelor's degree (or equivalent experience), 7 months to under 1 year of experience, and English fluency in a fast-paced environment.

Qualifications

• 7 months to less than 1 year of experience.
• On-site work with no remote option.
• Fast-paced environment.

Responsibilities

• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Client focus

Dependability

Excellent oral communication

Flexibility

Reliability

Team player

Ability to multitask

Education

Bachelor's degree or equivalent experience

Job description

• Repetitive tasks

Overview

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Additional information

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Reliability
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities