Messaging Technologies Infrastructure Specialist

RBC; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading financial institution based in Toronto is seeking a Messaging Technologies Infrastructure Specialist to maintain and evolve its mission-critical messaging infrastructure. The ideal candidate will have over 5 years of expertise in IBM MQ and will be responsible for technical escalation, deployment, design of scalable solutions, and adherence to compliance standards. This full-time position offers opportunities for mentorship and collaboration in a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Opportunity for bonuses and stock

World-class training program

Qualifications

• 5+ years of IBM MQ experience, deep expertise in administration and configuration.
• Proficiency in scripting (Bash/Python), MQ security (SSL/TLS).
• Ability to design messaging solutions for scalability.
• Strong analytical skills to diagnose complex issues.
• Proven ability to support high-availability systems.

Responsibilities

• Act as a technical escalation point for messaging teams.
• Deploy and configure messaging infrastructure technologies.
• Design and implement scalable messaging solutions.
• Ensure adherence to regulatory standards and security measures.
• Develop scripts/tools to automate tasks.
• Guide junior team members in best practices.
• Maintain and test backup/recovery strategies.
• Engage with vendors to resolve issues.

Skills

Adaptability

Automation

Critical Thinking

Decision Making

Detail-Oriented

IBM App Connect Enterprise

IBM WebSphere MQ

IBM WebSphere MQ Explorer

Industry Knowledge

Information Technology Infrastructure Library (ITIL)

Information Technology Trends

Message Broker

Message Queuing

Root Cause Analysis (RCA)

Systems Software

Technical Support

Time Management

Tools

IBM MQ

IBM App Connect Enterprise

Job description

Job Description

What is the Opportunity?

Join our team as a Messaging Technologies Infrastructure Specialist and play a pivotal role in maintaining and evolving our mission‑critical messaging infrastructure at RBC. This position offers a unique chance to shape the future of our messaging infrastructure while ensuring compliance, scalability, and high availability. You’ll tackle complex technical challenges, drive strategic initiatives, and collaborate with cross‑functional teams to support business‑critical systems. This role blends hands‑on technical expertise with forward‑looking architectural planning, making it ideal for someone passionate about both problem‑solving and innovation in enterprise messaging.

What will you do?

• Support & Troubleshoot: Act as a technical escalation point for the Messaging Technologies teams, help resolve issues and support root cause analysis.
• Installation & Configuration: Deploy and configure messaging infrastructure technologies (such as IBM MQ and IBM App Connect Enterprise) across various platforms.
• Architecture & Optimization: Design and implement scalable messaging solutions, optimize performance, and plan for future growth.
• Compliance & Security: Ensure adherence to regulatory standards and implement security measures (encryption, access controls, etc).
• Automation: Develop scripts/tools to automate tasks and monitoring.
• Mentorship: Guide junior team members and share expertise in best practices.
• Disaster Recovery: Maintain and test backup/recovery strategies for high availability.
• Vendor Collaboration: Engage with IBM and other vendors to resolve issues and evaluate new technologies.

What do you need to succeed?

Must have

• 5+ years of IBM MQ experience: Deep expertise in administration, troubleshooting, and configuration (v9.x).
• Technical Skills: Proficiency in scripting (Bash/Python), MQ security (SSL/TLS), and integration with middleware (e.g., App Connect).
• Architectural Mindset: Ability to design and evolve messaging solutions for scalability and compliance.
• Problem‑Solving: Strong analytical skills to diagnose complex issues in high‑pressure environments.
• Complex System Expertise: Proven ability to support mission‑critical, high‑availability systems in large‑scale enterprise environments.

Nice‑to‑have

• Experience with other messaging platforms (RabbitMQ, ActiveMQ, Kafka).
• IBM MQ certification or training in IBM App Connect Enterprise.
• Knowledge of mainframe MQ (z/OS) or containerized MQ deployments.
• Exposure to DevOps practices and CI/CD pipelines for messaging systems.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Opportunities to do challenging work.

Job Skills

• Adaptability
• Automation
• Critical Thinking
• Decision Making
• Detail‑Oriented
• IBM App Connect Enterprise
• IBM WebSphere MQ
• IBM WebSphere MQ Explorer
• Industry Knowledge
• Information Technology Infrastructure Library (ITIL)
• Information Technology Trends
• Message Broker
• Message QueuingPlatform Design
• Root Cause Analysis (RCA)
• Systems Software
• Technical Support
• Time Management

Additional Job Details

• Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: TECHNOLOGY AND OPERATIONS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026‑01‑16
• Application Deadline: 2026‑03‑02
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Equal Opportunity

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.