Medical receptionist

Kontour Medical Aesthetics Inc.; London; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus

Free parking available

On-site amenities

Team building opportunities

Parking available

Job summary

Kontour Medical Aesthetics Inc. is seeking a front desk associate to greet clients, provide information, and support daily operations at the clinic’s on-site location. You will handle appointments, basic billing tasks, and general administrative duties to ensure smooth patient flow.

The role requires strong communication skills, attention to detail, and the ability to multitask in a busy medical environment. On-site work with parking and company benefits is provided.

Qualifications

• College/CEGEP or diploma program of 1–2 years.
• Experience in customer service or front desk is preferred.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet clients and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Schedule and confirm appointments.
• Record and relay information.
• Perform clerical duties and filing.
• Answer telephone calls and relay messages.
• Maintain work records and logs.

Skills

Customer service

Multitasking

Attention to detail

Team player

Education

College/CEGEP diploma (1–2 years)

Tools

Electronic medical records

MS Office

MS Excel

MS Word

MS Outlook

Accounting software

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

• 3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic medical records
• Word processing software
• MS Office
• Mac OS
• Quick Books
• Social Media
• Accounting software
• Database software
• Presentation software
• Electronic mail
• Spreadsheet
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows
• WordPerfect
• Simply Accounting

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Criminal record check

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation
• Own vehicle

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

BENEFITS

FINANCIAL BENEFITS

• Bonus

OTHER BENEFITS

• Free parking available
• On-site amenities
• Other benefits
• Team building opportunities
• Parking available