Client service supervisor

The Preferred Group; Toronto; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Free parking available

On-site amenities

Paid time off (volunteering or个人 days)

Job summary

The Preferred Group is seeking an organized administrative professional in Toronto to support daily operations, coordinate activities across units, and ensure accurate reporting. This role involves handling inquiries, scheduling, budget oversight, and maintaining inventory in a hybrid work setting.

The ideal candidate will possess a 1–2 year college diploma or equivalent experience, with excellent oral and written communication and a strong client-focused mindset.

Qualifications

• College/CEGEP diploma (1–2 years) or equivalent experience.
• Ability to coordinate activities across units and prepare reports.
• Strong communication and organizational skills a must.

Responsibilities

• Co-ordinate activities with other work units or departments
• Examine and verify the accuracy of work
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Requisition materials and supplies
• Organize and maintain inventory
• Schedule and confirm appointments
• Receive payments
• Plan and control budget and expenditures
• Book appointments
• Answer inquiries and provide information to customers
• Answer telephone and relay telephone calls and messages
• Plan and organize daily operations
• Plan and organize daily operations

Skills

Attention to detail

Oral communication

Written communication

Client focus

Interpersonal skills

Judgement

Organized

Education

College/CEGEP diploma (1–2 years) or equivalent experience

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

Experience an asset

HYBRID

Work must be completed both in person and remotely.

RESPONSIBILITIES

TASKS

• Co-ordinate activities with other work units or departments
• Examine and verify the accuracy of work
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Requisition materials and supplies
• Organize and maintain inventory
• Schedule and confirm appointments
• Receive payments
• Plan and control budget and expenditures
• Book appointments
• Answer inquiries and provide information to customers
• Answer telephone and relay telephone calls and messages
• Plan and organize daily operations

EXPERIENCE AND SPECIALIZATION

RESOURCE USAGE AND ENVIRONMENTAL STUDIES

• Site remediation

AREA OF SPECIALIZATION

• Customs services

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Large workload
• Work under pressure

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability

BENEFITS

OTHER BENEFITS

• Free parking available
• On-site amenities
• Paid time off (volunteering or personal days)