Medical office assistant

Pine Creek Medical Clinic; Calgary; On-site; CAD 35,000 - 48,000; Full time

Job summary

Pine Creek Medical Clinic seeks a courteous on-site receptionist to greet clients, provide basic information, and direct inquiries to appropriate contacts. You will gather essential data, relay messages, and help schedule appointments in a fast-paced clinic environment.

The role emphasizes strong communication, organization, and reliability, with teamwork to support daily operations. On-site work is required at the Calgary clinic location.

Qualifications

• College diploma or certificate, 1–2 years program or equivalent experience.
• Experience in customer service is an asset.
• On-site role at a health care setting.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Record and relay information.
• Schedule and confirm appointments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.

Skills

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Education

College certificate/diploma (1–2 years)

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

Experience an asset

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Health care institution, facility or clinic

RESPONSIBILITIES

TASKS

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail

PERSONAL SUITABILITY

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player