Booking clerk - hospital

Sioux Lookout Meno Ya Win Health Centre; Sioux Lookout; On-site; CAD 42,000 - 54,000; Full time

Job summary

Sioux Lookout Meno Ya Win Health Centre is seeking a customer service oriented administrative assistant to greet visitors and provide information at the on-site health facility. The role involves basic clerical work, data entry, records management and strong MS Office usage.

Required are a secondary school graduation certificate or equivalent experience, and 2–3 years in similar settings; applicants must pass a criminal background check and be willing to relocate to the Sioux Lookout area to

Qualifications

• 2 years to less than 3 years experience
• On-site position; no remote work
• Provide customer service and clerical support
• Proficiency with MS Office and MEDITECH
• Criminal record check required
• Willing to relocate
• Ability to work in a fast-paced environment

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Perform clerical duties such as filing, sorting and distributing mail
• Answer telephone and relay calls and messages
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Skills

Interpersonal skills

Oral communication

Written communication

Flexibility

Organized

Reliability

Team player

Multitasking

Time management

Education

Secondary school graduation certificate

Equivalent experience

Tools

MS Office

MS Access

MS Excel

MS Outlook

MS PowerPoint

MS Word

MS Windows

MEDITECH

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Willing to relocate
• Health care institution, facility or clinic

RESPONSIBILITIES

TASKS

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Maintain work records and logsli>
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Office
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows
• MEDITECH

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Criminal record check

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

FINANCIAL BENEFITS

• As per collective agreement
• Bonus
• Life insurance

LONG TERM BENEFITS

• Long-term care insurance
• Maternity and parental benefits

OTHER BENEFITS

• Parking available
• Travel insurance