Medical office assistant

Unique Medical Professional Corporation; Fort Saskatchewan; On-site; CAD 22,000 - 33,000; Full time

Job summary

Unique Medical Professional Corporation seeks an on-site receptionist to support front-desk operations in Fort Saskatchewan. The role involves greeting clients, answering inquiries, scheduling appointments, and handling basic clerical tasks in a fast-paced medical office.

Requirements include English language proficiency, a Bachelor's degree, and 1 to less than 7 months of experience. This is an on-site position with no remote option, utilizing MS Office tools and electronic medical records.

Qualifications

• Bachelor's degree required.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Record and relay information.
• Schedule and confirm appointments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Organise day-to-day business operations.
• Manage routine office functions including reception, telephone and booking appointments.
• Conduct follow-up assessments.

Skills

Organized

Attention to detail

Team player

Customer service

MS Office

MS Excel

MS Outlook

MS Word

Electronic medical records

Spreadsheet

Education

Bachelor's degree

Tools

MS Office

MS Excel

MS Outlook

MS Word

Electronic medical records

Spreadsheet

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

1 to less than 7 months

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Organise day-to-day business operations
• Manage routine office functions including reception, telephone and booking appointments
• Conduct follow-up assessments

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic medical records
• MS Office
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Attention to detail

PERSONAL SUITABILITY

• Organized
• Reliability
• Team player