Medical Admin CSR: Patient Scheduling & Billing Expert

ProResp, Inc; Owen Sound; On-site; CAD 60,000 - 80,000; Full time

Job summary

A medical service provider in Owen Sound is seeking a Client Service Representative for a full-time permanent role. The successful candidate will ensure effective administrative support for community respiratory care, handling patient interactions, scheduling services, and maintaining medical records. This position requires strong customer service skills, proficiency in invoicing and inventory management, and at least 3 years of relevant experience. The role offers opportunity for growth within a supportive and inclusive environment.

Benefits

3 weeks paid vacation

Comprehensive benefits including health and dental

Annual performance and salary reviews

Qualifications

• 3+ years’ experience in a front-line administrative support role.
• Strong skills in office procedures including invoicing and inventory management.
• English communication skills and situational sensitivity.

Responsibilities

• Intake of new patients and maintenance of electronic patient records.
• Provide high quality customer service in a fast-paced environment.
• Process referrals and triage priorities as appropriate.

Skills

Front-line administrative support

Electronic patient records management

Customer service

Accounts receivable

Education

High School diploma

Post-secondary education

Job description

A medical service provider in Owen Sound is seeking a Client Service Representative for a full-time permanent role. The successful candidate will ensure effective administrative support for community respiratory care, handling patient interactions, scheduling services, and maintaining medical records. This position requires strong customer service skills, proficiency in invoicing and inventory management, and at least 3 years of relevant experience. The role offers opportunity for growth within a supportive and inclusive environment.