Manager High Risk Client Management

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto is looking for a Manager, High Risk Client Management to oversee risk decisions related to high-risk clients. The role involves conducting EDD risk assessments, partnering with compliance units, and ensuring that regulatory timelines are met. Ideal candidates should have strong AML knowledge and effective communication skills. The company offers a dynamic work environment with excellent career development opportunities and a comprehensive rewards program.

Benefits

Career development opportunities

Comprehensive Total Rewards Program

Competitive compensation

Qualifications

• Demonstrated knowledge of financial and money laundering crimes.
• Effective written and oral communication skills.

Responsibilities

• Conduct HRC EDD risk assessments consistently with global standards.
• Manage HRC processes and regulatory timeframes.
• Attract and retain high performing employees.

Skills

Financial Crimes knowledge

AML/Fraud knowledge

Strong communication skills

Open source research

Decision Making

Education

Post-secondary education or equivalent experience

Job description

Job Description

What is the opportunity?

The Manager, High Risk Client Management (HRCM) supports the Senior Manager and Director by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

What will you do?

• Conduct HRC EDD risk assessments for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently.
• Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach.
• Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met.
• Create an environment and culture that allows us to attract and retain high performing employees.
• Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management.
• Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required.
• Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures.
• Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained.

Must have

• Post‑secondary education or equivalent experience
• Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing.
• Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (within law enforcement or banking), Financial regulatory body, or banking/finance
• Effective and strong written and oral communication skills.
• Skilled in open source research

Nice to have

• CAMS certification
• Language skills (French, Dutch)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders within other platforms as appropriate
• Opportunity to obtain hands‑on experience throughout your role
• Working with an exciting, close‑knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-01-29

Application Deadline: 2026-02-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.