Loss Prevention Supervisor - Royalmount

TIFFANY & CO.; Montreal; On-site; CAD 50,000 - 65,000; Full time

Job summary

A luxury retail brand is looking for a Loss Prevention Supervisor in Montreal. You will lead the security team, focusing on the safety of employees and clients while ensuring the highest standards of service. This role requires a valid security license, a high school diploma, and fluency in both French and English. Ideal candidates will have strong computer skills and previous experience in a retail or security environment, with weekends and holiday availability necessary.

Qualifications

• Experience in a retail/security environment preferred.
• One to two years of experience in a security-related position.

Responsibilities

• Lead and motivate the security team to maintain Global Protection Standards.
• Partner with Operations and Security Management to identify shrink reduction opportunities.
• Support Emergency Preparedness and Incident Management efforts.

Skills

Bilingual French and English

Strong computer skills

Customer service focus

Education

High School Diploma

Valid Security License

Job description

Summary

As a Loss Prevention Supervisor at Tiffany & Co. in Royalmount, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience.

Responsibilities

• Lead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.
• Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.
• Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.
• Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.
• Manage the security team to act as Tiffany luxury security professionals with a customer‑centric approach.
• Collaborate with store management to lead store initiatives and enhance the client experience.

Requirements

• Fluently bilingual in French and English.
• Valid Security License and High School Diploma.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Strong computer skills and highest level of integrity.
• Experience in a retail/security environment preferred.
• One to two years of experience in a security‑related position with an emphasis on customer service.