Loan Consultant: Drive Growth & Customer Solutions

Fairstone Bank; Surrey; On-site; CAD 46,000 - 60,000; Full time

Benefits offered by this job

Award-Winning Culture

Incentive Plan

Health & Dental

Retirement Savings

Education Assistance

Parental Leave

Job summary

Fairstone Bank is seeking a Loan Consultant in the Surrey area to actively promote and sell loan and protection products. You will understand customer needs, manage the end-to-end sales process, and build lasting relationships through excellent service.

The role focuses on meeting targets in a fast-paced environment, with a base hourly rate and performance bonuses. A customer-first mindset and credit assessments are essential.

Qualifications

• Minimum 1 year of sales experience or customer service with a focus on meeting/exceeding targets.
• Strong interpersonal, communication, and negotiation skills.
• Customer-first mindset and delivering value.

Responsibilities

• Actively promoting and selling loan and protection products in a fast-paced, sales-driven environment.
• Understanding customer needs to recommend the right financial solutions.
• Managing the entire sales process, both in person and virtually — from application to closing.
• Building strong relationships and earning trust through excellent service.
• Staying focused on individual and team sales goals.
• Performing credit assessments, processing payments, and managing overdue accounts.

Skills

Sales experience

Customer service

Interpersonal skills

Negotiation skills

Education

High school diploma

Finance/Sales/business education asset

Tools

Credit checks

Job description

Fairstone Bank is seeking a Loan Consultant in the Surrey area to actively promote and sell loan and protection products. You will understand customer needs, manage the end-to-end sales process, and build lasting relationships through excellent service.

The role focuses on meeting targets in a fast-paced environment, with a base hourly rate and performance bonuses. A customer-first mindset and credit assessments are essential.