Leasing Agent

Apollo Property Management; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading property management company in Ottawa is looking for a motivated Leasing Agent to connect with prospective tenants and showcase available rental units. In this role, you will assist with the leasing process and ensure a smooth experience for applicants. Ideal candidates have strong interpersonal skills and at least 2 years' experience in a luxury leasing role. Join a team where your contributions are valued and embark on an exciting career journey!

Benefits

RRSP or TFSA matching

3 Weeks’ Vacation

Long Term Disability

Dental Care

Extended Health Care

Qualifications

• Strong interpersonal and communication skills.
• Experience in rental administration is an asset.
• Minimum 2 years' experience in luxury leasing role.

Responsibilities

• Greet and assist prospective tenants in a friendly manner.
• Conduct property tours and showcase available rental units.
• Assist with the application and leasing process.

Skills

Interpersonal and communication skills

Organizational skills

Customer service skills

Ability to work independently

Proven experience in sales environment

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Microsoft 365 applications

Job description

Apollo Property Management is a leading property management company dedicated to providing exceptional service and maintaining high standards for our residential properties.

We are seeking a motivated and customer focused Leasing Agent to be the welcoming face of a residential community. In this role, you will connect with prospective tenants, showcase our properties through engaging tours, and guide applicants through the leasing process from first inquiry to move-in. If you enjoy building relationships, working in a fast-paced environment and helping people find their next home, this is an exciting opportunity to make an impact.

Benefits

• RRSP or TFSA matching
• 3 Weeks’ Vacation
• Long Term Disability
• Dental Care
• Extended Health Care

Responsibilities

• Greet and assist prospective tenants in a friendly and professional manner
• Conduct property tours and showcase available rental units
• Provide accurate information on the property and surrounding areas
• Respond to inquiries via phone, email, and in-person, providing accurate and timely information
• Assist with the application and leasing process, ensuring all required documentation is completed accurately
• Follow up with prospective tenants to maintain interest and address any questions or concerns
• Maintain knowledge of current rental rates, availability, and property features
• Assist in preparing lease agreements and related paperwork
• Collaborate with the property management team to ensure a smooth leasing process
• Participate in marketing and outreach efforts to attract potential tenants
• Ensure compliance with company policies, local regulations, and fair housing laws
• Inspect all vacant suites and prepare model suites to ensure show-ready condition
• Confirm resident has transferred utility accounts, where applicable
• Prepare resident move-in packages
• Handle all inquiries, feedback, complaints or concerns professionally and courteously
• Accept rent payments, security deposits and other applicable fees
• Ensure lead tracking software is consistently updated

Qualifications

• High school diploma or equivalent; some college coursework preferred
• Strong interpersonal and communication skills
• Experience in rental administration is an asset
• Customer service experience is an asset
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Ability to handle sensitive information with confidentiality
• Proven experience in a fast-paced sales environment
• Demonstrates a positive, professional attitude with a strong willingness to learn and contribute
• Strong working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Sharepoint)
• Minimum 2 years' experience in luxury leasing role

Join us and be part of a team where your contributions are valued, and your potential is unleashed. Apply today and embark on an exciting career journey with us!

Only successful candidates will be contacted.