Lead Deli Production Team Member

Pilot Company (SSC); Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading food service provider located in Sault Ste. Marie is seeking an individual for an operational support role. The position includes supervising restaurant activities, ensuring compliance with operational standards, and monitoring food services. Candidates should have a strong background in retail operations and excellent customer service skills. Flexible availability is required, and the role offers competitive hourly pay starting between $17.60 and $20.75. This position is designated for a future vacancy.

Benefits

Fuel Discount

Weekly Pay

RRSP (for Full Time Employees)

Extended Health Care Benefits (for Full Time Employees)

Life Insurance (for Full Time Employees)

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills to maintain a customer-focused culture.
• Ability to work a flexible schedule including nights, days, weekends, and holidays.

Responsibilities

• Supervise restaurant activities during non-peak service hours.
• Ensure deli cleaning processes are followed.
• Monitor labor usage and break policy.

Skills

Customer service skills

Teamwork

Retail operations knowledge

Tools

Calculator

Computer

Job description

Overview

The purpose of this job is to provide operational support to the Deli management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed.

Responsibilities

• Maintains PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Assists management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable PTC Hospitality standards
• Provides direction to team members during shift
• Ensures deli cleaning processes and methods are followed
• Monitors labor usage and break policy
• Adheres to deli plans/objectives as set by Deli General Manager
• Assists with training and cross training of team members as directed
• Adheres PTC processes and policies
• Monitors register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members are adhering PTC’s dress code standards
• Follows all maintenance processes and methods
• Advises Deli General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of PTC marketing and ensures products are available and fresh
• Works hourly positions
• Other duties as assigned by management

Pay and Status

Pay Rates Starting between: $17.60 - $20.75 / hour

This position is for a future vacancy.

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Weekly Pay
• RRSP (for Full Time Employees)
• Extended Health Care Benefits (for Full Time Employees)
• AD&D Insurance (for Full Time Employees)
• Life Insurance (for Full Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program
• Artificial Intelligence is used to screen, assess, or select applicants.