Labour Relations & HR Operations Coordinator

March of Dimes Canada; Toronto; Hybrid; CAD 50,000 - 55,000; Full time

Job summary

March of Dimes Canada is seeking a Labour Relations Coordinator reporting to the Senior Manager, People & Culture to provide administrative and operational support for labour relations functions, onboarding, offboarding, HR documentation, and related projects across the organization.

The role involves acting as the first point of contact for labour relations inquiries, managing onboarding activities, assisting with collective bargaining, maintaining SharePoint resources, and supporting

Qualifications

• 3–5 years of Human Resources experience.
• Experience interpreting collective agreements and managing grievances.
• Post-secondary education in HR, Business, or related field, or equivalent experience.
• Advanced computer skills including Microsoft Office and DayForce Ceridian.
• CHRP or pursuing CHRP is an asset.
• Knowledge of employment legislation (HR, Health and Safety, Privacy, ESA) is a plus.
• Strong analytical, communication, and interpersonal skills.

Responsibilities

• Act as first point of contact for Labour Relations inquiries and provide guidance on policies.
• Monitor inbox, triage inquiries, and escalate issues as needed.
• Coordinate onboarding and offboarding activities and related surveys.
• Assist in Collective Bargaining activities and union-related tasks.
• Support labour relations reporting, data tracking, and leadership communications.
• Prepare HR documents and maintain accuracy of HR data and SharePoint resources.
• Provide administrative support for investigations, meetings, and projects.
• Support implementation and continuous improvement of People & Culture systems and processes.
• Act as backup for the People & Culture Administrator as required.

Skills

HR experience

Microsoft Office

DayForce Ceridian

Interpreting collective agreements

Communication skills

Education

Post-secondary education in Human Resources, Business, or related discipline

Tools

SharePoint

Job description

March of Dimes Canada is seeking a Labour Relations Coordinator reporting to the Senior Manager, People & Culture to provide administrative and operational support for labour relations functions, onboarding, offboarding, HR documentation, and related projects across the organization.

The role involves acting as the first point of contact for labour relations inquiries, managing onboarding activities, assisting with collective bargaining, maintaining SharePoint resources, and supporting