Labour Relations Coordinator

March of Dimes Canada; Toronto; Hybrid; CAD 50,000 - 55,000; Full time

Job summary

March of Dimes Canada is seeking a Labour Relations Coordinator reporting to the Senior Manager, People & Culture to provide administrative and operational support for labour relations functions, onboarding, offboarding, HR documentation, and related projects across the organization.

The role involves acting as the first point of contact for labour relations inquiries, managing onboarding activities, assisting with collective bargaining, maintaining SharePoint resources, and supporting

Qualifications

• 3–5 years of Human Resources experience.
• Experience interpreting collective agreements and managing grievances.
• Post-secondary education in HR, Business, or related field, or equivalent experience.
• Advanced computer skills including Microsoft Office and DayForce Ceridian.
• CHRP or pursuing CHRP is an asset.
• Knowledge of employment legislation (HR, Health and Safety, Privacy, ESA) is a plus.
• Strong analytical, communication, and interpersonal skills.

Responsibilities

• Act as first point of contact for Labour Relations inquiries and provide guidance on policies.
• Monitor inbox, triage inquiries, and escalate issues as needed.
• Coordinate onboarding and offboarding activities and related surveys.
• Assist in Collective Bargaining activities and union-related tasks.
• Support labour relations reporting, data tracking, and leadership communications.
• Prepare HR documents and maintain accuracy of HR data and SharePoint resources.
• Provide administrative support for investigations, meetings, and projects.
• Support implementation and continuous improvement of People & Culture systems and processes.
• Act as backup for the People & Culture Administrator as required.

Skills

HR experience

Microsoft Office

DayForce Ceridian

Interpreting collective agreements

Communication skills

Education

Post-secondary education in Human Resources, Business, or related discipline

Tools

SharePoint

Job description

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Vision: An inclusive, barrier-free society for people with disabilities.
• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

THIS OPPORTUNITY:

Reporting to the Senior Manager, People & Culture the Labour Relations Coordinator will provide administrative and operational support for labour relations functions, including maintaining grievance and arbitration records, ensuring accurate documentation of collective agreements and providing guidance on policies. The role also supports day-to-day HR operations, including onboarding and offboarding, maintaining HR documentation, preparing employee letters, reporting, internal communications, and departmental administration. The Coordinator also assists with HR systems, SharePoint updates, workplace investigations, projects, meetings, and continuous improvement initiatives to support efficient and consistent People & Culture operations across the organization.

RESPONSIBILITIES:

• Act as the first point of contact for Labour Relations, providing timely, professional support, guidance on policies and procedures, and labour relations inquiries as needed.
• Monitor and triage inquiries received through the People & Culture inbox, ensuring timely responses and appropriate escalation of issues.
• Coordinate onboarding and offboarding activities, including supporting employee orientations, facilitating informational sessions for new hires, administering new hire and exit surveys, maintaining onboarding resources, and continuously improving onboarding and offboarding processes.
• Assist in Collective Bargaining including collecting information, attending negotiations and other union related tasks.
• Support labour relations reporting, data tracking, and preparation of recurring reports for leadership and internal communications.
• Prepare and process departmental administrative documentation, including employee letters and employment or status change documents, ensuring accuracy, consistency, and timely completion.
• Maintain People & Culture materials, organizational charts, SharePoint content, job descriptions, HR documentation, and employee data accuracy on a regular basis.
• Provide administrative support for workplace investigations, meetings, departmental communications, and People & Culture initiatives and projects.
• Support the implementation and continuous improvement of People & Culture systems, programs, and processes.
• Act as backup support to the People & Culture Administrator and perform other related duties as assigned.

QUALIFICATIONS:

• A minimum of 3-5 years of Human Resources experience.
• Experience with interpreting collective agreements, managing grievances and overall collective Bargagaining.
• Post-secondary education in Human Resources, Business, or related discipline, or combination of equivalent education and experience.
• Advanced computer skills, with competency in using intermediate/advanced features of Microsoft Office Suite and DayForce Ceridian.
• CHRP or pursuing CHRP designation an asset.
• Knowledge of employment and workplace legislation such as Human Rights, Health and Safety, Privacy, and ESA is considered an asset.
• Strong analytical skills with the ability to present data and information in a useful and concise manner.
• Outstanding customer-centric attitude, skills, and experience.
• Exceptional communication and interpersonal skills required to interact with internal and external stakeholders including staff, clients, and vendors.
• Excellent organizational, planning and time management skills, attention to detail and an ability to manage multiple priorities effectively.
• Capable of exercising independent judgment, confidentiality, and flexibility
• Experience in tracking and managing work permits and immigration related programs is an asset.

ADDITIONAL DETAILS:

Salary: $50,000 - $55,000 per annum

Hours: 35 hours per week

This is a hybrid role with 3 days in office.

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

• Contributing to our important mission: creating real change for people with disabilities
• Joining a leading national charity with a history of impact and a future full of possibility
• Enjoying industry-leading employment incentives and benefits
• Supported in your professional growth, development, and success
• Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at [e-mail]

We value the health & safety of our employees

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.