Laboratory Administrative Assistant

Olive Fertility Centre; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fertility clinic seeks a Laboratory Administrative Assistant to provide administrative support for laboratory operations. The ideal candidate will manage the shipping of biological materials, maintain patient records in EMR, and ensure compliance with medical documentation. Applicants should have Grade 12 education and Medical Office Assistant certification, alongside strong problem-solving and communication skills. This full-time role requires in-person attendance in Vancouver with a salary starting at $25.00 per hour.

Benefits

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

RRSP match

Vision care

Qualifications

• Completion of Grade 12 and Medical Office Assistant certification.
• Minimum two years of recent related experience is preferred.
• Ability to discuss intimate medical topics professionally.

Responsibilities

• Organize shipping and receipt of embryos, eggs, and sperm.
• Track shipments to ensure safe arrival.
• Enter patients into EMR and ensure all consents are signed.
• Chart prep and catalog records for Andrology & Embryology.

Skills

Excellent problem-solving skills

Ability to prioritize and adapt

Professional & friendly demeanour

Effective communication with healthcare professionals

Proficient in Microsoft Office

Typing speed of 60 WPM

Fluent in English

Education

Grade 12 graduation

Medical Office Assistant certification

Tools

EMR

Job description

Laboratory Administrative Assistant

Department: Laboratory

Reports To: Laboratory Director

Location: Vancouver

Work Schedule: Monday – Friday. 7.5 hours/day, 37.5 hours/week

Overview

Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:

Reporting to the Laboratory Director, the Laboratory Administrative Assistant is pivotal to the organization – this role focuses on providing confidential administrative support for the lab and our patients. This role will be supervised on a day-to-day basis by the Andrology supervisor and other laboratory staff.

Key Areas of Involvement

• Organize the shipping and receipt of embryos, eggs, and sperm.
• Track all shipments out to ensure safe arrival.
• Enter patients into EMR if not already present.
• Ensure all shipping consents are signed and witnesses/notarized.
• Ensure all infectious disease results have been received – follow up with patients and/or clinic for any missing results.
• Confirm paperwork with embryologists and doctor before approving shipment.
• Notify lab team of incoming shipments so lab staff are available for unpacking and tracking.
• Chart prep and review for Andrology & Embryology patients.
• Attend and participate in all Laboratory Department meetings.
• Catalogue all Embryology & Andrology records both digitally and physically.
• Review consent forms with patients and follow up on missing consent forms and other documentation.
• Reviewing laboratory consent forms and sending consent forms to patients.
• Arrange all discard consent signing for patients with appropriate staff.
• Assist with packing and shipping of biological substances.
• Record keeping for all Andrology and Embryology specimens & reports.
• Perform other related duties as assigned.

Qualifications

Education, Training and Experience

• Grade 12 graduation, completion of the Medical Office Assistant certification program plus two (2) year’s recent, related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Independent and confident with excellent problem-solving skills
• Ability to prioritize and adapt.
• Ability to discuss intimate medical topics in a professional, compassionate manner.
• Professional & friendly demeanour.
• Ability to communicate effectively with a variety of healthcare professionals.
• Proven ability creating effective tracking systems.
• Ability to quickly adapt to varying needs of organization.
• Proficient in Microsoft Office, experience with EMR, and able to type 60 WPM.
• Ability to speak and write fluently in English.
• Physically able to carry out the duties of the role.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: From $25.00 per hour

Expected hours: 37.5 per week

Benefits

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: In person