Key Accounts Manager

Paladin Technologies; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading complex systems integrator in Metro Vancouver is looking for an experienced finance professional to manage relationships with key accounts and ensure financial well-being. The role requires a minimum of 10 years in financial functions, strong analytical and communication skills, and a focus on customer-centric strategies. This position offers an opportunity to work in a dynamic team environment that values growth and professional development.

Qualifications

• Minimum 10 years of experience in related financial functions.
• Strong capabilities in financial analysis and budgeting.
• Ability to develop strategies to manage key customer relationships.

Responsibilities

• Builds strong, long-term loyalty with key accounts.
• Provides strategic financial advice to stakeholders.
• Oversee key account related program budgets.

Skills

Financial analysis

Budgeting

Cash flow management

Forecasting

Analytical skills

Communication skills

Strategic thinking

Job description

We are looking for a driven individual to join our finance team and play a key role in supporting the financial well‑being of our strategic accounts and managing relationships with top‑tier B2B customers (key accounts) to maximize value for both the company and the client. The successful candidate will have a proven track record of managing multiple tasks in a busy work environment, proficiency working with ERP software and a willingness to learn. We are looking for someone with a positive can‑do attitude who takes pride in their work.

Responsibilities

• Builds strong, long‑term loyalty with key accounts, going beyond transactional interactions to foster deep partnerships.
• Connects the Finance function’s work to the specific needs of business areas or key accounts, creating a customer‑centric and agile approach.
• Define standards and KPI, develop and manage a program‑level reporting framework, provide timely and accurate updates on progress, performance, financials, risks, and issues to stakeholders.
• Provides strategic financial advice to key account stakeholders to address their needs and challenges.
• Oversee key account related program budgets, track actual expenditures against forecasts.
• Ensure diligent oversight of program‑related accounts receivable (AR) and accounts payable (AP) processes to optimize cash flow and financial accuracy.
• Support internal financial forecasting and analysis by providing specific key account insights.
• Revenue Growth: Together with financial business partners, identify opportunities for upselling (i.e., services) and cross‑selling within key accounts.
• Change Management Control: Implement and manage a structured change control process for programs.
• Profitability Improvement: Together with financial business partners, identify opportunities within key accounts.

Qualifications

• Financial Acumen: Strong capabilities in financial analysis, budgeting, cash flow management, and forecasting. Minimum 10 years of experience in related functions.
• Strategic Thinking: Ability to develop and implement strategies to manage and grow key customer relationships.
• Communication Skills: Excellent verbal and written communication to act as a clear, single point of contact and to foster strong relationships with internal and external stakeholders.
• Analytical Skills: Ability to interpret complex financial data to uncover trends and opportunities within key accounts.
• Customer Centricity: A focus on deeply understanding and addressing the unique needs and challenges of key customers.

Physical Demands

• Must be able to effectively communicate (see, hear, speak, and write clearly) in English in order to communicate with colleagues and/or customers.
• Manual dexterity required for all‑day computer work, occasional reaching, lifting of light office objects, and operating office equipment.
• Ability to focus at a computer for extended periods of time.

Working Conditions

• The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.

Company Info

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio‑visual, low‑voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP‑certified project managers, CTS‑ and RCDD‑certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom‑crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1‑855‑296‑3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.