Italian Bakery's Tesoro | Assistant Manager

The Canadian Brewhouse; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A vibrant bakery is seeking an Assistant Manager to oversee the daily operations of the Grocery and Café departments. Ideal candidates will have proven managerial experience in retail or grocery, with strong leadership and communication skills. This position offers competitive rewards and encourages a diverse and inclusive workplace. If you are adaptable and customer-focused, we invite you to apply and join our dynamic team.

Benefits

Competitive total rewards package

Perks and incentives driven by performance

Discount program across all brands

Growth opportunities and career development

Team-driven environment

Qualifications

• Proven experience in a managerial role within retail or grocery.
• Effective communication skills and leadership abilities.
• Strong organizational and time management skills.

Responsibilities

• Oversee day to day operations of the Grocery Department.
• Ensure high customer satisfaction and resolve issues.
• Monitor and control inventory levels for freshness.

Skills

Proven experience as a Manager or in a similar role within the retail or grocery industry

Effective communication and leadership abilities

Strong organizational and time management skills

Excellent customer service and conflict resolution

Knowledge of Italian food products and grocery operations

Adaptability and multi-tasking skills

Familiarity with inventory management and ordering processes

Familiarity with POS systems and other retail management software

Job description

At The Italian Bakery's Tesoro, we embrace the rich traditions of Italian cuisine and hospitality, offering our community a taste of authentic flavours and heartfelt connections. Inspired by our upbringing immersed in Italian culture, we have created a vibrant marketplace where every item reflects our dedication to quality, freshness, and the artistry of Italian baking. Tesoro is more than a marketplace - it's a reflection of our heritage, values, and commitment to creating memorable experience for our customers.

What are we looking for?

An Assistant Manager is dedicated to assist with the full operations of the store. Your primary focus is driving operational excellence, facilitating teamwork, and ultimately contributing to the overall success and performance of the organization.

What you bring?

• Proven experience as a Manager or in a similar role within the retail or grocery industry
• Knowledge of Italian food products and grocery operations
• Familiarity with inventory management and ordering processes
• Familiarity with POS systems and other retail management software
• Ability to work flexible hours including evenings, weekends, and holidays
• Strong organizational and time management skills
• Effective communication and leadership abilities
• Excellent customer service and conflict resolution
• Adaptability and multi-tasking skills
• Knowledge of equipment maintenance and troubleshooting

What you do?

• Oversee day to day operations of the Grocery Department, Café/Pastry Department, and Maintenance/Front End Departments
• Ensure a high level of customer satisfaction and resolve customer issues
• Ensure products meet quality standards and exceed customer expectations
• Collaborate with Store Manager on budgeting and cost control initiatives
• Monitor and control inventory levels to minimize waste and maximize freshness
• Ensure compliance with health and safety regulations
• Troubleshoot equipment issues and coordinate maintenance as needed
• Monitor and analyze operational performance, implementing strategies for improvement

What we offer?

• Competitive total rewards package commensurate on experience
• Perks and incentives driven by performance
• Discount program across all brands
• Growth opportunities and career development
• An energizing and team-driven environment!

Thank you for your interest in joining Tesoro. Tesoro is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.