IT Support Engineer – Cloud, Apps & Incident Mgmt

Tata Consultancy Services; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading IT services provider in Toronto is seeking an experienced candidate to support distributed applications, emphasizing strong troubleshooting skills and technical expertise in various platforms. Responsibilities include enhancing production environment stability and ensuring effective incident resolution. The position offers a competitive salary range of 80K to 110K CAD. Applicants that meet the qualifications will be contacted within two weeks.

Qualifications

• Experience with distributed applications including Azure, OpenStack Cloud Technologies, and Java.
• Strong understanding of infrastructure.
• Excellent troubleshooting and root cause analysis skills.

Responsibilities

• Provide day-to-day support and resolve issues promptly.
• Perform controlled incident resolution in collaboration with partners.
• Monitor and improve production environment stability.

Skills

Azure

OpenStack

Java

.Net

Angular

SQL Server

Troubleshooting

Root Cause Analysis

ServiceNow

JIRA

Tools

Splunk

Datadog

Job description

A leading IT services provider in Toronto is seeking an experienced candidate to support distributed applications, emphasizing strong troubleshooting skills and technical expertise in various platforms. Responsibilities include enhancing production environment stability and ensuring effective incident resolution. The position offers a competitive salary range of 80K to 110K CAD. Applicants that meet the qualifications will be contacted within two weeks.