Senior Application Support Lead: .NET & Java (ITIL)

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A technology solutions provider in Toronto is seeking a seasoned candidate with over 10 years of software development experience and at least 5 years in a support associate role. The successful candidate should have expertise in Java/.NET support, exceptional SQL proficiency, and experience with Dynatrace and ELK. Ideal for candidates with strong incident management and troubleshooting skills. Join a team focused on addressing today’s challenges while achieving future objectives.

Qualifications

• Minimum of 10+ years of software development experience.
• Minimum 5 years experience as a support associate.
• 2+ years of support lead experience required.

Skills

Software development experience

Support associate experience

Incident triaging

Major incident management

Java /.NET Stack app support

SQL proficiency

Troubleshooting technical issues

Client - Server architecture knowledge

Tools

Dynatrace

ELK

PagerDuty

Job description

A technology solutions provider in Toronto is seeking a seasoned candidate with over 10 years of software development experience and at least 5 years in a support associate role. The successful candidate should have expertise in Java/.NET support, exceptional SQL proficiency, and experience with Dynatrace and ELK. Ideal for candidates with strong incident management and troubleshooting skills. Join a team focused on addressing today’s challenges while achieving future objectives.