International Services Assistant

Taleo; Burnaby; Hybrid; CAD 52,000 - 65,000; Full time

Benefits offered by this job

3 weeks vacation

Hybrid-work program

Pension plan

Tuition waiver

Professional development funding

Job summary

Simon Fraser University is seeking an administrative professional to be the first point of contact for the International Services for Students team. You will assist with inquiries about admissions, studies, and study abroad programs while maintaining confidential records.

You will perform a range of clerical tasks, coordinate meetings, prepare minutes, and support program staff. The role requires strong organizational and communication skills in a diverse environment.

Qualifications

• High school graduation with one-year post-secondary education and training in word processing, spreadsheets, databases, and office procedures.
• 3 years of experience; equivalent combinations acceptable.

Responsibilities

• This role acts as the first contact for SFU International Services for Students, handling inquiries from students, faculty, staff, parents, and the public.
• Provides clerical and secretarial support, maintains confidential student records, processes forms and deposits.
• Schedules meetings and events, books rooms, prepares minutes, and manages office files and inventory.

Skills

Records management

Office procedures

Intercultural communications

Organizational skills

Analytical reasoning

Attention to detail

MS Word

Excel

Outlook

Adobe Acrobat

Education

High school diploma + 1-year post-secondary education

Tools

MS Word

Excel

Outlook

Adobe Acrobat

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

International Services for Students provides holistic programs and services to support the international, newcomer and refugee student experience at SFU and manages the University's Study Abroad Programs (formal exchange, study abroad, faculty-led field schools) with over 130 partners around the globe to facilitate transformative international and intercultural learning opportunities for SFU students.

About the Role

Acts as the first primary contact for SFU International Services for Students. Responds to inquiries from students, faculty, staff, parents, international visitors, and the general public regarding admissions to, studying at, and programs offered through SFU International Services for Students. Provides a range of secretarial, clerical, and administrative support to SFU International Services for Students staff and programs. Maintains confidential student records. Receives, prepares, and processes a variety of forms and documents, including petty cash vouchers and deposits. Schedules and coordinates meetings, appointments and other events; books rooms and organizes meeting resources, takes, transcribes and distributes minutes of meetings, and initiates follow-up; and maintains office files and inventory.

Qualifications

High school graduation and one-year post-secondary education with training in word processing, spreadsheet, database and web applications, and in office procedures; basic bookkeeping and accounting practices. 3 years experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Excellent knowledge of records management systems and concepts.
• Good knowledge of university programs, policies, and procedures.
• Good knowledge of standard office practices, methods, and equipment.
• Excellent intercultural communications skill.
• Excellent organizational, analytical reasoning and problem-solving skills.
• Excellent attention to detail and proofreading skills.
• Ability to use standard office and desktop publishing applications (e.g., MSWord, Excel, Outlook, Adobe Acrobat) at an intermediate level.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefitpension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

For external candidates, the starting salary is the first step of the salary range.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].