Insurance Client Success Specialist - Growth & Support

Aon; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global insurance firm is seeking a Client Success Specialist in Toronto, Ontario. This role involves resolving client inquiries and supporting the Commercial Risk division through effective service delivery. The ideal candidate will have 6+ months of insurance experience, great communication skills, and a proven ability to work in a team. Aon fosters an inclusive environment and offers growth opportunities for all employees, encouraging work/life balance with global wellbeing initiatives.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Continuous learning culture

Qualifications

• 6+ months of experience in the insurance industry preferred.
• Excellent oral and written communication skills are essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Resolve inquiries related to client services and deliver solutions.
• Support sales teams by processing renewals and client requests.
• Monitor compliance documentation for timely outputs.

Skills

Attention to detail

Interpersonal skills

Customer service

Oral communication

Written communication

MS Office proficiency

Education

Post-secondary education in insurance-related field

Provincial insurance license

Job description

A global insurance firm is seeking a Client Success Specialist in Toronto, Ontario. This role involves resolving client inquiries and supporting the Commercial Risk division through effective service delivery. The ideal candidate will have 6+ months of insurance experience, great communication skills, and a proven ability to work in a team. Aon fosters an inclusive environment and offers growth opportunities for all employees, encouraging work/life balance with global wellbeing initiatives.