Inside Sales Representative — Growth & Upsell

Wesco; Dartmouth; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Bonus plan

Commission

Benefits package

Paid time off

Retirement savings plan

Medical/dental/vision

Job summary

Wesco in Dartmouth, Canada, is seeking an Inside Sales Representative to engage with existing customers, grow sales, and add value to the buying experience. You will process orders, upsell related items, and collaborate with outside sales to meet targets.

The role offers a base salary with commission, requires 2–4 years in sales, and involves 0–25% travel. A strong knowledge of Microsoft Office and effective communication are essential.

Qualifications

• High school degree or equivalent required.
• Bachelor's degree preferred.

Responsibilities

• Obtain and enter orders via email and phone, explain stock-outs and delivery dates.
• Increase orders by suggesting related items and leveraging customer history.
• Own and develop opportunities from marketing, outside sales, and national accounts.
• Identify ways for continuous improvement of processes.
• Prepare and follow up on quotes to secure orders or determine reason for loss of order.
• Review open orders and manage items at risk of delay with delivery timelines.
• Maintain backorder reports, expediting notices, and customer notifications.
• Report industry trends, pricing, and customer feedback to management.

Skills

Sales

Sales Administration

Communication

Multitasking

Teamwork

Attention to detail

Prospecting

Independent work

Customer service

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Wesco in Dartmouth, Canada, is seeking an Inside Sales Representative to engage with existing customers, grow sales, and add value to the buying experience. You will process orders, upsell related items, and collaborate with outside sales to meet targets.

The role offers a base salary with commission, requires 2–4 years in sales, and involves 0–25% travel. A strong knowledge of Microsoft Office and effective communication are essential.