Inside Sales Rep-Automotive (On-Site)

Concentrix; Belleville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global organization is seeking an Inside Sales Rep to engage customers through calls and online channels. The role requires at least 1 year of sales experience and involves upselling subscription services while providing exceptional customer support. The company promotes a welcoming culture and offers extensive training and career development opportunities. You will work in a supportive environment, with a salary of $20.00/hr and additional benefits, fostering both professional and personal growth.

Benefits

Medical, dental, and vision insurance

Paid time off and holidays

DailyPay enrollment option

Health and wellness programs

Mentorship programs

Qualifications

• 1+ years’ experience in a sales environment.
• 1+ years of call center experience preferred.
• Strong analytical and problem-solving skills.
• Ability to communicate confidently.

Responsibilities

• Receive inbound calls and identify customer needs.
• Upsell subscription services and meet sales targets.
• Assist with website navigation and GPS systems.

Skills

Sales experience

Call center experience

Analytical skills

Communication skills

Technical aptitude

Attention to detail

Job description

Job Title: Inside Sales Rep-Automotive (On-Site)

Job Description

The Inside Sales Rep engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Inside Sales Rep position at Concentrix is just the right place for you!

As an Inside Sales Rep, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As an Inside Sales Rep, you’ll:

• Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them
• Upsell subscription services as they apply to customer needs and meet sales targets
• Website navigation/referring them to published materials, secondary sources. Assistance with the GPS Navigating system.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep role include:

• 1+ years’ experience ina sales environment - Need to be comfortable in sales environment as there are sales targets
• 1+ years of call center experience preferred
• Strong analytical, problem-solving skills and logical reasoning. Quick thinking
• Ability to speak confidently/ Good communication skills
• Technical aptitude/AI Comfortable – website navigation setting up GPS Navigating systems -able to use guiding language
• Strong attention to detail and accuracy - will be communicating in written format with customers Via emails and SMS. Grammatical errors are a flag

WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $20.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay "early," when you want it
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• A modern, state-of-the‑art office setting with advanced technologies and a great team

REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game‑changers around the globe call Concentrix their “employer of choice.”

Location: CAN, Belleville, ON

Language Requirements:

Time Type: Full time

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Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.