Inside Sales

Graybar Canada; City of Langley; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading service provider in Metro Vancouver is seeking an Inside Sales Representative to enhance customer relationships and drive sales growth. The successful candidate will be responsible for handling customer calls, providing order support, and resolving product issues. Candidates should have previous inside sales or customer service experience, strong communication skills, and a commitment to delivering exceptional service. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Experience in inside sales or customer service is preferred.
• Technical background is considered an asset.
• Ability to exceed customer expectations is critical.

Responsibilities

• Handle inbound and outbound customer calls and process orders.
• Provide pricing, order support, expediting, billing, and post-sale assistance.
• Partner with Account Managers to deliver complete customer solutions.
• Resolve product, return, and warranty issues.
• Build strong, long-term customer relationships.

Skills

Strong communication

Organization

Problem-solving skills

Customer-first mindset

Job description

We’re looking for an Inside Sales Representative who thrives on delivering exceptional service while supporting sales and revenue growth. This role is ideal for someone who enjoys building customer relationships, solving problems, and working in a fast-paced environment.

What You’ll Do

• Handle inbound and outbound customer calls and process orders
• Provide pricing, order support, expediting, billing, and post-sale assistance
• Partner with Account Managers to deliver complete customer solutions
• Resolve product, return, and warranty issues
• Build strong, long-term customer relationships

What You Bring

• Inside sales or customer service experience (technical background an asset)
• Strong communication, organization, and problem-solving skills
• Customer-first mindset with a drive to exceed expectations