Implementation Specialist – Retail Solutions

Harris Computer; Saskatchewan; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading software solutions provider in Canada is seeking a candidate to manage multiple client projects, ensure successful software integration, and provide training. The ideal candidate possesses strong project management and organizational skills, with accounting knowledge and excellent communication abilities in English. This position offers remote work flexibility and generous vacation time.

Benefits

3 weeks of paid vacation

100% employer-paid group insurance

Active lifestyle program

Career development opportunities

Qualifications

• Ability to manage multiple client projects simultaneously.
• Excellent communication skills in English; French is an asset.
• Strong organizational skills and the ability to prioritize.

Responsibilities

• Understand client operational processes to tailor software integration.
• Gather business requirements and prepare training materials.
• Plan and coordinate meetings and training sessions with clients.
• Train store super-users on-site and remotely.
• Monitor project progress and ensure successful implementation.

Skills

Project management

Knowledge of retail operations

Accounting knowledge

Excellent communication

Strong organizational skills

Job description

Overview

Employer Industry: Software Solutions for Retail

Why consider this job opportunity

• Remote work flexibility
• 3 weeks of paid vacation in the first year, increasing to 4 weeks after 3 years, and 5 weeks after 7 years
• 5 personal days per year
• 100% employer-paid group insurance starting from day one
• Active lifestyle program with an annual allowance
• Career development opportunities available

What to Expect

• Understand client operational processes and business context to tailor software integration
• Gather business requirements using internal tools and prepare training materials
• Plan and coordinate meetings and training sessions with clients
• Train store super-users on-site and remotely while providing active support during the go-live phase
• Monitor project progress and collaborate with internal teams to ensure successful implementation

What is Required

• Ability to manage multiple client projects simultaneously
• Knowledge of retail operations (hardware, building materials, lumber)
• Accounting knowledge
• Excellent communication skills in English; French is an asset
• Strong organizational skills and the ability to prioritize and manage stress

How to Stand Out

• Experience in customer training or implementation roles
• Familiarity with software solutions in the retail industry
• Ability to work with clients across different time zones

#SoftwareSolutions #RetailIndustry #CustomerTraining #CareerDevelopment #RemoteWork

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