Case Manager - Hospital Partnership

Reconnect Health Services

Canada

On-site

CAD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Vacation

Paid sick days

Health benefits

RRSP benefits

Job summary

A not-for-profit health service organization in Ontario seeks a Case Manager. In this role, you will work with clients facing mental health and addiction challenges, conducting assessments and developing care plans. Candidates should possess a related degree, experience with serious mental illness, and excellent communication skills. Full-time positions offer vacation, paid sick days, and health benefits.

Qualifications

Minimum three years related experience in direct service delivery to adults with serious mental illness.
Demonstrated experience supporting individuals with mental health and substance use issues.
Valid Driver's license and access to a personal vehicle.

Responsibilities

Conduct needs assessments and support individuals with complex mental health needs.
Develop and implement care plans with monitoring until clients are discharged.
Respond to crisis calls and collaborate with various stakeholders.

Skills

Verbal and written communication

Case management skills

Teamwork

Assessment skills

Fluency in a second language

Education

University degree or Community College Diploma in social services

Job description

Overview

Reconnect Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.

Role

As a Case Manager, you will work with clients to achieve safe, realistic and reasonable goals within a complex health, social and fiscal environment. The Case Manager's primary function is the provision of quality health care and support services through the effective and efficient use of resources.

What You'll Do

Initiate intakes and conduct needs assessments;
Support to individuals with complex mental health, addiction and physical health needs, who have been housed by a Streets to Homes partner agency;
Develop and implement plan of cares with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;
Collaborates with the City of Toronto, judicial and other systems, organizations and individuals to ensure a well-coordinated service system;
Work closely with transitional care, acute care, emergency departments, rehabilitation centres, and other professionals, agencies and groups, to identify problems/gaps and possible solutions for service provision and improvement.

What We're Looking For

To thrive in this exciting role, we seek candidates with:

University degree and/or Community College Diploma in social services or related field;
Minimum three years related experience in direct service delivery to adults with serious mental illness;
Demonstrated experience supporting individuals with mental health and substance use issues from a recovery and harm reduction approach.
Excellent verbal and written communications skills
Demonstrated case management and referral skills; and ability to effectively link clients to supportive services
Self-directed and independent, but also experienced in working effectively as a member of a team which includes internal and external stakeholders
Fluency in a second language is a strong asset and preferred
Valid Driver’s license and access to a personal vehicle is required

Special Requirements