Hybrid Property Claims Adjuster | Customer-Focused Growth

Aviva; Halifax; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A major insurance company in Halifax is seeking a National Property Claims Adjuster to support claims processing and customer service in a hybrid role. The successful candidate will investigate and settle property claims, ensuring positive customer experiences through excellent service. Candidates should have 1-3 years of claims or customer service experience and strong communication skills. This role includes a compelling rewards package, opportunities for career development, and a flexible working environment.

Benefits

Base compensation and eligibility for annual bonus

Health benefits

Competitive vacation package

Corporate wellness programs

Qualifications

• 1-3 years in claims insurance or customer service.
• Strong computer and organizational skills.
• Ability to support customer demand effectively.

Responsibilities

• Support claims customer demand in a call-center environment.
• Investigate and negotiate property claims according to guidelines.
• Confirm coverage and compile initial claim information.
• Ensure data accuracy and issue payments to vendors and insureds.
• Advise customers on claim status and provide exemplary service.

Skills

Customer service experience

Ability to work in a fast-paced environment

Excellent communication skills

Bilingualism (English and French)

Job description

A major insurance company in Halifax is seeking a National Property Claims Adjuster to support claims processing and customer service in a hybrid role. The successful candidate will investigate and settle property claims, ensuring positive customer experiences through excellent service. Candidates should have 1-3 years of claims or customer service experience and strong communication skills. This role includes a compelling rewards package, opportunities for career development, and a flexible working environment.