Hub Facilities and Vendor Administrator

Air Canada; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A major Canadian airline in Vancouver is seeking a Facilities Manager to oversee contractor management and ensure compliance with health and safety standards. The ideal candidate will possess a Bachelor's degree and experience in facilities management, along with strong communication skills. Responsibilities include liaising with vendors, managing budgets, and supporting operational efficiency. Bilingual proficiency in English and French is required. This position offers a dynamic work environment with a commitment to diversity and inclusion.

Qualifications

• Experience in facilities management or related disciplines.
• General contractor background is preferred with relevant certifications.
• Demonstrated ability to manage multiple contractors and projects.

Responsibilities

• Review and triage frontline employee submissions regarding facility concerns.
• Address and resolve facility health and safety issues.
• Coordinate contractor work and allocation of work orders.
• Identify process improvements and cost-saving opportunities.

Skills

Facilities management

Contract/vendor management

Communication skills

Stakeholder management

Health and safety regulations

Education

Bachelor’s degree in a related field

Job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Responsibilities

• Review and triage frontline employee submissions, ensuring facility concerns and defects are assigned to the appropriate contractors.
• Address and resolve facility health and safety issues through weekly H&S meetings and follow-ups. Support emergency preparedness planning, including evacuation procedures.
• Coordinate contractor work, including allocation of work orders, cost-effective solutions, and access to required areas.
• Identify process improvements and cost saving opportunities with the use of vendors at the hub.
• Work with SP, CRE, and other departments on business cases and RFP’s.
• Serve as the primary liaison with the airport authority on tenant space repairs, cleaning schedules, and areas for improvement.
• Manage local 3rd party vendors supporting airport operations groups.
• Partner with Strategic Procurement on service agreements, including negotiation and management of vendor contracts.
• Hold vendors accountable for timely, high-quality, and compliant work.
• Collaborate with Corporate Real Estate (CRE) on the procurement and replacement of furniture and appliances.
• Manage accounting processes related to contractor invoices and payments, ensuring accuracy, compliance with work order references, and cost appropriateness.
• Purchase and manage supplies for the station in a cost-efficient manner, including health and safety items and employee amenities.
• Provide regular financial reporting to senior management on facility contracts, including validation of vendor invoices.
• Conduct audits of leased and employee spaces to ensure compliance with health, safety, and operational standards. Perform follow-up actions with suppliers and contractors as required.
• Oversee preventative maintenance programs to reduce downtime, avoid costly emergency repairs, and optimize use of in-house contractors for minor repairs.
• Maintain transparent communication with stakeholders regarding facility status, project progress, and vendor performance.
• Coordinate local special events and access to spaces in restricted areas as needed.

Qualifications

• Bachelor’s degree in a related field, or an equivalent combination of education and experience required.
• Experience in facilities management, contract/vendor management, or related disciplines.
• General contractor background preferred; certifications in plumbing, electrical, or architecture considered an asset.
• Experience in airport operations or a similar regulated environment strongly preferred.
• Demonstrated ability to manage multiple contractors, projects, and budgets simultaneously.
• Strong understanding of health, safety, and environmental regulations.
• Proven skills in auditing, procurement, and vendor performance management.
• Excellent communication and stakeholder management skills, with the ability to work across departments and with external partners.
• Must be able to secure and maintain a Restricted Area Identity Card (RAIC) with airside driving privileges.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.