HR Manager

MNP Executive Search & Professional Recruitment; West Kelowna; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading Canadian helicopter services provider in West Kelowna seeks a Human Resources Manager to oversee HR functions, including recruitment, compliance with employment standards, and employee engagement initiatives. The ideal candidate has 5–7 years of HR experience, knowledge of Canadian employment legislation, and excellent communication skills. This role offers a competitive salary and a chance to work in a dynamic environment focused on safety and community.

Qualifications

• 5–7 years of progressive HR experience, including employee relations, recruitment, and policy administration.
• Comprehensive knowledge of Canadian employment legislation and workplace safety.
• Strong background in benefits administration and health and wellness programs.

Responsibilities

• Ensure compliance with employment standards and maintain employee records.
• Lead Health, Safety & Wellness Programs with benefits providers.
• Manage full-cycle recruitment processes and onboarding for new hires.
• Oversee training programs and support performance management.
• Promote positive workplace culture and employee engagement initiatives.

Skills

Employee relations

Recruitment

Policy administration

Compliance reporting

Performance management

Conflict resolution

Communication

Interpersonal abilities

Education

Post-secondary education in Human Resources or related field

CPHR designation (or working toward it)

Tools

HRIS systems

Records management systems

Job description

Overview

Location: West Kelowna

Salary: $90,000 – $110,000

About The Company

Founded in 1961 in Calgary, Alberta, Alpine Helicopters is a recognized leader in the Canadian helicopter services sector. Operating from seven permanent bases across British Columbia and Alberta, Alpine maintains a fleet of 40 helicopters and completes more than 20,000 flight hours annually, including over 3,000 sightseeing tours to date. The company supports clients across a wide range of sectors and specializes in heli-skiing, fire-fighting, utility and mining support, mountain rescue, and heli-tourism. Alpine operates year-round with a focus on safety, integrity, accountability, and community engagement.

Alpine is committed to delivering reliable, high-quality service through well-maintained equipment, a world-class Safety Management System, and ongoing investments in both human and physical capital. Its vision is to be recognized as Canada’s leading helicopter operator and employer, driven by innovation in safety, technology, and employee excellence.

About The Role

Reporting to the Chief Financial Officer, the Human Resources (HR) Manager will lead and oversee all aspects of HR to support both operational and strategic goals. This is a standalone HR role, with responsibility spanning recruitment support, onboarding, performance management, compliance, and employee relations across a dispersed workforce operating from seven bases in Western Canada. The HR Manager ensures compliance with the Canada Labour Code and related federal programs, including employment equity, accessibility, pay equity, health and safety, and reporting requirements. Key priorities include advancing performance management practices, strengthening employee relations, and equipping managers with training, coaching, and policy guidance. The HR Manager works closely with Finance on payroll, benefits, and compliance reporting, while partnering with leaders across the organization to build strong teams, enhance engagement, and foster a positive workplace culture.

Key Responsibilities

• Ensure compliance and policy management by maintaining up-to-date knowledge of employment standards, federal regulations, and company policies; developing, updating, and communicating the employee and manager handbooks to ensure clarity and compliance; overseeing reporting obligations under the Employment Equity Act and ensuring timely submission; managing the company’s Drug and Alcohol policy and testing program (SureHire); maintaining accurate and confidential employee records (Laserfiche); communicating leave and absences with Financial Controller; providing required compliance reporting (e.g., Statistics Canada) and income/employment verifications; and advising on Profit Share eligibility as required.
• Lead Health, Safety & Wellness Programs by serving as primary contact with benefits provider (SunLife) and employee assistance program (Greenshield+); preparing and submitting monthly reporting (SunLife, AIG) to the Financial Controller; administering employee benefits, including eligibility tracking, enrollments, changes, and terminations; managing disability, WorkSafe claims, accommodations, and return-to-work processes; and ensuring compliance with reporting requirements related to workplace violence, harassment, and safety.
• Lead Recruitment and Onboarding by maintaining current job descriptions and organizational charts; partnering with hiring managers to initiate requisitions and guide recruitment processes; assisting with full-cycle recruitment, including posting, interviewing, selection, and contract preparation; ensuring accurate record-keeping for recruitment competitions; designing and facilitating onboarding and orientation processes; and managing the general HR inbox and recruitment-related inquiries.
• Oversee Training, Development and Performance Management by implementing and managing performance programs; coaching and advising managers on people management, employee relations, and policy adherence; guiding leaders through performance issues and progressive disciplinary action; developing and updating HR policies and educating managers on application; acting as a trusted resource for employees with concerns; and facilitating offboarding and exit processes.
• Foster Employee Relations and Engagement by promoting a positive workplace culture through engagement, conflict resolution, and retention initiatives; managing recognition and awards programs and employee perks; maintaining current contact lists, emergency contacts, and distribution lists; supporting Town Halls and other employee events; and developing and publishing company newsletters to strengthen communication.

Qualifications

• 5–7 years of progressive HR experience, including employee relations, recruitment, and policy administration
• Post-secondary education in Human Resources or a related field; CPHR designation (or working toward it) is an asset
• Comprehensive knowledge of Canadian employment legislation, workplace safety, and human rights requirements
• Strong background in compliance reporting, benefits administration, health and wellness programs, and return-to-work processes
• Expertise in talent acquisition, retention strategies, and building a positive workplace culture
• Experience handling conflict resolution, workplace investigations, employee engagement initiatives, and progressive discipline
• Skilled in performance management and coaching, supporting leaders in feedback and development
• Proficient with HRIS and records management systems
• Exceptional communication and interpersonal abilities, fostering trust and engagement across all levels of the organization
• Adaptable, resourceful, and discreet, thriving in dynamic and safety-sensitive environments such as aviation or transportation

This is an exciting opportunity to join a well-established and respected organization where safety, community, and people come first. If you’re ready to bring your HR expertise to an industry-leading organization and make a meaningful impact, we’d love to hear from you. Please submit your application by email to Dushyanthi Krishna at [e-mail].