Hotel front desk clerk

Kibbi Technologies Inc.; Ucluelet; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

On-site housing options

Group insurance benefits

Job summary

Kibbi Technologies Inc. is seeking a front desk receptionist in Ucluelet, BC. Work is on-site with on-site housing options provided. You will handle guest check-in/check-out, provide information on local attractions, and support general clerical tasks in a hospitality setting.

No prior experience required; training provided. Excellent communication and organizational skills are essential for daily guest services and teamwork.

Responsibilities

• Register arriving guests and assign rooms

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

No experience (will train)

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Staff accommodation available
• Hotel, motel, resort

RESPONSIBILITIES

TASKS

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Multi-line switchboard
• Word processing software
• Computerized bookkeeping system
• Spreadsheet
• Internet

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail

PERSONAL SUITABILITY

• Dependability
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

BENEFITS

FINANCIAL BENEFITS

• Group insurance benefits

OTHER BENEFITS

• On-site housing options