Accommodations manager

Kibbi Technologies Inc.; City of Cold Lake; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Other benefits

Job summary

Kibbi Technologies Inc. in Cold Lake, Canada, seeks a operations supervisor to develop daily policies and manage staff at the on-site facility. You will lead front desk duties, supervise teams, and manage budgets and client relations to ensure smooth daily operations.

Ideal candidates have 2+ years of relevant hospitality or operations experience, strong communication, and ability to train staff and enforce procedures in a fast-paced setting.

Qualifications

• Post-secondary education or equivalent experience.
• 2 years to less than 3 years of experience.
• Ability to work on-site at the hotel/facility.
• Experience in policy development and staff supervision.

Responsibilities

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Skills

Excellent oral communication

Excellent written communication

Interpersonal skills

Client focus

Team player

Initiative

Flexibility

Education

College diploma (1–2 years)

Equivalency experience

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Hotel, motel, resort

RESPONSIBILITIES

TASKS

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan
• Vision care benefits

FINANCIAL BENEFITS

• Group insurance benefits

OTHER BENEFITS

• Other benefits