order desk clerk

Wilson's Business Solutions; Dryden; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health care plan

Group insurance benefits

Job summary

Wilson's Business Solutions in Dryden, Ontario, is seeking a on-site Customer Service Representative. You will provide information to customers and arrange refunds/credits while working at the physical location with a focus on accuracy and timely responses.

Required are a secondary school diploma, excellent written communication, reliability, and a client-focused mindset. Strong attention to detail and teamwork are essential to support daily business operations.

Qualifications

• Excellent written communication is essential for clear customer interactions.
• Attention to detail ensures accurate information and processing.
• Punctuality and reliability help maintain service levels.
• Organized approach supports efficient handling of inquiries and refunds.
• Team player mindset to collaborate with colleagues.
• Client focus to meet customer needs and expectations.
• Proactive in guiding customers and resolving issues.

Responsibilities

• Answer inquiries and provide information to customers
• Arrange for refunds and credits

Skills

Excellent written communication

Client focus

Attention to detail

Punctuality

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Business

Responsibilities

Tasks

• Answer inquiries and provide information to customers
• Arrange for refunds and credits

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Tight deadlines

Personal suitability

• Punctuality
• Client focus
• Excellent written communication
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Health care plan

Financial benefits

• Group insurance benefits