hotel clerk supervisor

Government of Canada; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A governmental organization in Ottawa is looking for a candidate to co-ordinate activities and supervise a team of 5-10 people. The ideal candidate will have strong client-focused skills, excellent oral and written communication abilities, and a college diploma. Responsibilities include establishing work schedules, assisting clients with special needs, and maintaining operational continuity in a fast-paced environment.

Benefits

Health benefits

Dental plan

Health care plan

Vision care benefits

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.

Skills

Client focus

Excellent oral communication

Excellent written communication

Efficient interpersonal skills

Flexibility

Initiative

Organized

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Outlook

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 5-10 people

Experience and specialization

• MS Outlook

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Team player

Benefits

• Health benefits
• Dental plan
• Health care plan
• Vision care benefits