Home Care Worker - Kelowna

John Howard Society of Okanagan & Kootenay; Kelowna; On-site; CAD 40,000 - 55,000; Full time

Job summary

A community support organization in the Regional District of Central Okanagan is seeking a Home Care Worker to provide personal care, health-related support, and monitor client well-being in a nurturing environment. This role involves working collaboratively with healthcare teams and contributing to clients' comfort and dignity. Candidates should have a degree related to health care and experience in community care. The organization offers extended health benefits, professional development opportunities, and a supportive work culture.

Benefits

Extended health and dental benefits

RRSP matching

3 weeks vacation

Additional personal time off

Qualifications

• 1-3 years of experience in home health/community care.
• Experience supporting seniors or individuals with mental health challenges.
• Comfortable with end-of-life care.

Responsibilities

• Provide personal care including grooming and dressing.
• Monitor clients' health and report changes.
• Administer minor wound care and respond to health emergencies.

Skills

Trauma-informed care

Empathy

Oral and written communication

Critical thinking

Problem-solving

Physical ability for transfers

Education

Degree or diploma in Health Care Aide or related field

Job description

Position Overview

The Home Care Worker plays a key role in supporting clients to live safely, comfortably, and with dignity in supportive housing and shelter environments. Working as part of our Health Care Services team, this role provides hands‑on personal care, light housekeeping, and health‑related support for clients experiencing age‑related decline, illness, or injury‑related needs. We’re looking for a caring, patient, and community‑mindful individual who’s passionate about helping others live with comfort and dignity. If you value compassion, teamwork, and meaningful impact, you’ll feel at home here.

This position monitors changes in client health, supports care planning, and promotes independence through trauma‑informed, person‑centered service. Working closely with the Health Care Manager, interdisciplinary team members, and housing staff, the Home Care Worker helps assess needs, implement care plans, participate in case conferencing, and contribute to a safe, supportive environment.

Major Responsibilities

Home Care & Personal Support

• Provide personal care including bathing/showering, grooming, dressing, toileting, oral care, and continence support.

• Support light housekeeping such as laundry, dishwashing, sweeping/mopping, and basic safety‑focused home upkeep.

• Monitor clients' ability to live safely and observe/report changes in physical or cognitive health.

• Perform 1‑person transfers and follow universal precautions and infection‑control procedures.

• Provide care that respects client goals, daily living needs, and lifestyle choices.

Health-Related Supports

• Monitor health and safety concerns and identify opportunities for improvement.

• Provide minor wound care and respond appropriately to health emergencies.

• Administer Naloxone in the event of an overdose.

• Offer medication reminders and assist with basic health routines.

Documentation & Communication

• Complete thorough, accurate documentation related to client care, case planning, interventions, and health and safety.

• Maintain records for statistical and program reporting.

• Share relevant updates with the Health Care Manager, Health Care Workers, and Housing Manager as needed.

Health & Safety

• Follow all safety protocols and contribute to a safe environment for clients and staff.

• Respond to emergent safety issues and report hazards or concerns promptly.

• Model safe work practices at all times.

Other duties as assigned.

What We Offer

• A supportive, caring, work environment with a focus on investing in our staff.

• Professional development opportunities.

• Extended health and dental benefits

• RRSP matching

• 3 weeks vacation

• Additional personal time off with pay.

Acknowledgement

The John Howard Society of Okanagan & Kootenay is an equal opportunity employer. All applicants will have the opportunity to be considered for employment without regard to their race, colour, ancestry, place of origin, religion, physical or mental disability, sex, sexual orientation, or any other characteristic protected by law.

We thank all applicants for their interest, however, only shortlisted candidates and those eligible to work in Canada will be contacted.

Education & Experience

• Degree or diploma in Health Care Aide, Health Care Assistant, Supportive Care Assistant, Human Service Work, or a related program.

• 1–3 years of experience in home health/community care, supporting seniors, individuals with physical or cognitive decline, addictions, or mental health challenges.

• Experience with end-of-life care is an asset.

Skills & Competencies

• Strong understanding of trauma‑informed, person‑centered care.

• Ability to build rapport with diverse populations with empathy and professionalism.

• Effective oral and written communication skills.

• Strong critical thinking, problem‑solving, and boundary‑setting abilities.

• Comfortable working independently and maintaining accountability.

• Physical ability to perform bending, lifting, transfers, and extended walking.

Technical & Administrative Skills

• Willingness to learn case management software and other digital platforms.

• Comfortable with basic computer use and Microsoft Office.

Conditions of Employment

• Clear a criminal record check (Vulnerable Sector).

• Valid First Aid with CPR.

• Class 5 driver’s license, clean abstract, liability insurance, and access to a vehicle.

• Ability and willingness to work in client homes and environments with pets.

• Willingness to work with clients experiencing communicable illnesses, following safety protocols.

• Completion of HSABC “Introduction to Homelessness Sector” training within 30 days of hire.